Vitality Wellness: 300% patient growth — single clinic to 3-city expansion in 12 months
A single-location clinic relying entirely on word-of-mouth in a shrinking market. We deployed a full AI marketing automation stack that tripled patient volume, built regional authority, and funded expansion to 3 locations in 12 months.
The challenge
Vitality Wellness operated on pure word-of-mouth referrals in an increasingly competitive market. No digital presence worth mentioning, no SEO strategy, no paid advertising, no automated review generation. New competitors were opening and immediately outranking them online—capturing the patients they should have had. Monthly patient volume had flatlined for 18 months despite exceptional clinical outcomes and strong local reputation. They had the expertise. They had zero visibility to anyone who didn’t already know them personally.
Our approach
We deployed a full-stack AI marketing system purpose-built for healthcare. Local SEO targeting high-intent wellness searches across the entire metro area. Google and Meta ad campaigns optimized for appointment bookings using AI campaign optimization. An AI call answering service and chatbot handling intake and scheduling 24/7—so no inquiry went unanswered, ever. Automated review generation turning satisfied patients into public advocates at scale. A content strategy establishing their practitioners as regional thought leaders. Everything integrated into a single CRM with AI lead scoring and predictive analytics dashboards.
The results
Patient volume increased 300% in 12 months. Monthly revenue grew enough to fund, open, and fully staff three additional locations across the metro area. They became the most-reviewed wellness center in their region within six months of launching the review automation system. The AI booking system now handles 85% of appointment scheduling without staff involvement, freeing every practitioner to focus entirely on patient care instead of administrative burden.
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“The system they built touches every part of our operation — from the first search to the signed contract. We don't have a marketing team. We have AI that does what a marketing team costs 10x more to do.”
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